Our
policy prohibits discrimination on the basis of age, race, color,
sex, national origin, citizenship or disability, in accordance
with all the applicable federal and state laws
Our
mission is to contribute to our customer's happiness by
improving
the health and quality of their pets life
GUIDELINES FOR EMPLOYMENT
Our people form the front line by which we achieve our mission.
Therefore, in order to be an outstanding team member, you must
commit to:
Having Fun
Showing a Positive, Helpful Spirit
at all Times
Showing Initiative
Working Hard to Achieve Results
Being able to Lift and Carry 50
pounds
Being Part of the Team
Being Curious; asking Questions is
How we Learn
Learning our Business, Services and
Products
Following our Guidelines for
Appearance
You must also commit to uphold our standards for
interacting with our customers. These are:
APPEARANCE: Keep yourself and your store clean and inviting
SERVICE: Customer service is our # 1 priority; know your
products, greet our customers and encourage conversation, carry
their purchases for them.
KNOWLEDGE: Learn and know our products and services; retain and
deliver this product knowledge; be teachable and be
capable of
teaching others.
ATTITUDE: Have a positive attitude toward customers and other
team members at all times.